Help centre

Go to Find a Tutor and filter by subject, price and learning mode. You can also take our matching quiz for personalised recommendations.

Click "Request tutor" on any tutor's profile, choose a time and submit. The tutor will confirm or decline. You'll get a notification either way.

We accept CBE Bank Transfer and TeleBirr. Go to Payment & Billing for account details and to upload your receipt after payment.

From your Family Dashboard, go to My Children and click "Add child". You can add multiple children and manage each profile separately.

After a session, the tutor submits a verification request. You'll see it in your dashboard. Review the details and confirm to mark the session as completed.

Yes. On the Find a Tutor page, click "Give Feedback" on any tutor card. You can rate them and leave an anonymous review.

Go to Create tutor account, fill in your details, then complete your tutor profile with subjects, rates and experience.

After you complete your profile, the Siket team reviews it. Once verified, families can find and book you. You'll be notified when your profile is approved.

After a session is confirmed completed, the payment is processed. Your earnings (minus commission) appear in Earnings & Billing. Commission is 50% for the first month, then 5% ongoing.

Go to your Tutor Profile page and upload a photo. It will appear on your public profile and in search results.

When a parent requests a session, you'll see it in your dashboard. Confirm or decline. After the session, submit a verification request with session details. The parent confirms to complete it.

Go to Reset your password and enter your email. You'll receive a link to create a new password.

Check your spam folder. If it's not there, go to resend verification to get a new link.